Geemarc RP7510 User Manual

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RP7510  
& Digital Answering  
USERGUIDE  
Machine  
Telephone  
Index  
Generalandsafetyinformation  
1
Settingup  
Fittingthebattery  
Settingtheclock  
Outgoingmessages(OGMs)  
Settingthenumberofringsyouwantthemachinetoanswerafter  
Settingtheringerloudness  
2
2
3
4
5
5
6
Plugthemachineintothetelephonesocket  
Telephoneuse  
Whatdothebuttonsdo?  
7
7
Basicansweringmachineuse  
SettingeitherOGM1orOGM2  
Switchingtheansweringmachineonoroff  
Listeningtomessages  
Tonesorendofcallsignalsaftermessages  
Ifthememory’sfull  
8
8
8
8
8
9
9
9
Monitoringcalls  
Leavingamemo  
Advancedansweringmachineuse:remoteaccess  
General  
Securitycode  
10  
10  
10  
11  
11  
Listeningtomessages  
ListeningtoOGMsandrecordingnewones  
Leavingamessageinaspecificmailbox  
11  
Switchingthemachineonoroff  
SettingOGM1insteadofOGM2  
12  
12  
Remoteaccesscarddetails  
Troubleshooting  
13  
14  
15  
16  
Guarantee/AdditionalSafety  
Approvals  
RP7510  
CongratulationsonchoosingaGeemarcRP7510. WeatGeemarcwantyoutogetthe  
mostoutofourproduct.Andthat’swhywe’vedevelopedamanualthat’seasiertouse.So  
pleasetakethetroubletoreadit-andenjoyyourRP7510tothefull.  
WhatyoucanuseyourRP7510withandwhatyoucan’t  
YoucanuseyourRP7510with:  
privatelines  
businesslines  
compatible,approvedPABXs.Ifyouhaveaproblem,contactyourPABX  
supplier.  
Yourlinemustaccepttonedialling. Ifyouhaveaproblem,contactyourtelephonecompany.  
DonotuseyourRP7510with:  
sharedserviceorpartylines  
1+1carriersystems  
apayphoneunlessit’saprivatepayphonewiththegreenspot’approval  
mark  
.
Safety(alsosee'Additionalsafety',page15)  
Beforepluggingin,makesureyourelectricitysupplyis230v50HzAC.  
Neveruseoutdoors.  
Neverchangethelengthoftheadaptorflexoruseadifferentadaptor.  
WheretoputyourRP7510andhowtolookafterit  
Towall-mountyourRP7510,usethetemplateatthebackofthemanual.  
Runtheflexesthroughthechannelsunderneaththemachine. Afterwall  
mountingtheunit, slideout, turnoverandslidebackin, thehandsetclip  
(thiscanbefoundinthebaseunitjustbelowwheretheearpiecelocates),to  
ensurethatthehandsetstaysfirmlyinpositionwhenplacedinthecradle.  
Keepitawayfromheat,dustanddamp.  
Cleanitwithasoftcloth(trynottopressthebuttons).  
Neverusepolishorcleaningagents-theycoulddamagethefinishorthe  
electricsinside.  
Note-Weadvisethatthemachinebeplacedonatableclothorsimilar,asrubberfeetcan  
marksomesurfaces.  
Howmuchtelephoneequipmentcanyouhaveinyourhome?  
Eachitemismarked(usuallyonthebase)withaRENnumber.Forexample,yourRP7510  
isREN1andmostBTphonesareREN1.TheRENnumbersofallyourequipment,added  
up,mustnotexceed4.Otherwiseyou’lloverloadyourlineandyourequipmentmaynot  
workproperly.  
Thunderstorms  
UnplugyourRP7510fromthetelephonesocketduringthunderstorms:iflightningstrikes  
yourphoneline,itcoulddamagethemachine. Yourguaranteedoesnotcoverlightning  
damage.  
1
Settingup  
Settingup:followsteps1-7  
Step1:plugintothemains  
Plugtheadaptorleadintothebackofthemachine(besuretopushtheplugfully  
in). Setthevolumecontroltomid-position. Thenplugtheadaptorintothewall  
socketandswitchon.Don’tplugintothetelephonesocketyet.  
Theredlightcomeson, thedisplaywillcountto41;there’llbeabeep.Then00'  
flashes.alternatelywith'Lo'. Waitforthebeepbeforecontinuing.  
Step2:fitaleak-resistant,alkaline,PP3battery  
Why?Becauseifyouhaveapowercut(orthemainssupplyisdisconnectedorswitched  
off),whenpowerisrestoredorswitchedonagain,  
youwon’thavetore-settheclock;  
youwon’tloseyourmessages;and  
youwon’tloseanyoutgoingmessageyourecordedyourself.(Themachinecomes  
withstandardoutgoingmessagesbutyoucanrecordyourown  
instead.)  
Thebatterywillcomeintouseonlywhenthepoweriscutoffandwillsupportthememories  
forseveralhours. Thebatterywilleventuallyrundownifpowerisnotrestored. (NBIfyou  
plantoswitchthepowertothemachineoffforlengthyperiods,disconnectthemachine  
fromthetelephonesocketandremovethebattery.You'llhavetosettheclockandrecord  
anypersonaloutgoingmessageswhenswitchingthemachineonagainandrefittingthe  
battery).  
Removethebatterycover(makesurethetelephoneisnotconnectedtothetelephone  
socket).  
FitthePP3battery. Theconnectorwillonlyfitthecorrectwayround.  
Putthecoverbackon. '00'willflash.  
Ifthebatteryislow,Lo’flashes.Unplugfromthetelephonesocketandreplacethe  
batteryasabove.  
Disposeofbatteriescarefully.Neverburnthemorletchildrenplaywiththem.  
BATTERY  
COVER  
2
Settingup  
Step3:settheclock  
Themachinespeaks.Ifyousettheclock,themachinewillannouncethetimeanddaythat  
eachmessagewasleft.  
Whatyouneedtoknowbeforeyoustart  
Don’tleavemorethan15secondsbetweenbuttonpresses.otherwiseyou’llhaveto  
startagain.  
Toprogrammeasetting,youuseOGM1andOGM2.OGM1takesyoutoahigher  
setting;OGM2takesyoutoalowersetting.Themachinecallsoutthesettings.  
EnsureMESSAGEDISPLAYison. Ifnot,pressON/OFF.  
1 Setthevolumetomedium.  
2 HolddownSKIPuntilthemachinecallsout‘Sunday’.ThenreleaseSKIP.  
3 PressOGM1orOGM2tosettheday.ThenpressSKIP.  
4 PressOGM1orOGM2tosetthehour.ThenpressSKIP.  
5 PressOGM1orOGM2tosettheminutes.ThenpressSKIP.  
Themachinewillcalloutyoursetting.  
Tohearthesettingatanytime,pressSKIP.  
Tochangeasetting,repeatsteps2-5.  
3
Settingup  
Step4:outgoingmessages(OGMs)  
Themachinealreadyhastwooutgoingmessages:OGM1andOGM2.Youcanusethese  
messagesorrecordnewones.  
OGM1letsthecallerleaveamessage.  
OGM2doesnotletthecallerleaveamessage.AnewOGM2couldbe:‘Thesurgeryisnow  
closed.Pleasecallagainbetween9amand5pm.’  
YoucansetthemachinetouseOGM1orOGM2. OGM2alsocutsinautomaticallyifthe  
memory’sfull.  
EnsureMESSAGEDISPLAYison. Ifnot,pressON/OFF.  
PressOGM1tohearOGM1(‘A1’appears).Waituntil‘00’appears,thenpressOGM2tohear  
OGM2(‘A2’appears).Ifyou’rehappywiththesemessages, gotoStep5;ifyouwantto  
recordnewones,seebelow.  
Torecordnew outgoingmessages  
Whatyouneedtoknowbeforeyoustart:  
Planwhatyouwanttosay.Hint:callersprefershortmessages.  
Yourmessagemustbelongerthan4seconds.  
Speak20cmfromthemicrophoneatthefrontofthemachine.  
Duringrecording,'--’flashes.  
Need Help?.....  
For product support and help, visit our  
or telephone : 01707 384438  
or fax : 01707 372529  
4
Settingup  
TorecordanewOGM1  
1 HolddownOGM1-speakafterthebeep-thenreleaseOGM1.  
Themachinewillplayyourmessageand‘A1’appears.  
2 TohearOGM1atanytime,pressOGM1.  
TorecordanewOGM2  
1 HolddownOGM2-speakafterthebeep-thenreleaseOGM2.  
Themachinewillplayyourmessageand‘A2’appears.  
2 TohearOGM2atanytime,pressOGM2.  
Tochangeyourmessage,justrecordanother.  
Ifyoudon’trecordanewOGM1,‘00’flashes.  
Step5:afterhowmanyringsdoyouwantthemachinetoanswer?  
Therearethreesettings:  
‘2’:themachinewillanswerafter2rings;or  
‘4’:themachineanswerafter4rings;or  
‘t’(tollsaver).Ifyou’reawayandringinginforyourmessages,tollsavercansaveyou  
thecostofacall.It’llanswerafter2ringsifyouhaveanynewmessages,orafter6  
ringsifyoudon’t.Soifitringsmorethan2timesyoucanhangup,knowingyouhave  
nomessages.  
1 PressOGM1.  
Afterthemessage,‘2’,‘4’or‘t’willflash.  
2 PressOGM1againuntilthesettingyouwantappears.  
3 PressSTOP.  
Step6:settheringerloudness  
Therearethreesettings:  
'LO':quiet  
'HI':loud  
'OFF':silent  
5
Settingup  
Step7:plugthemachineintoyourtelephonesocket  
Theplugonlyfitsinonewayround.  
Ifthelittleplugdoesn’tfityourtelephonesocket,contactBToryourtelephone  
company.  
6
Telephoneuse  
Whatdothebuttonsdo?  
REDIAL  
PressREDIALtocallthelastnumberyoudialled(usefulifitwasengaged).  
MUTE  
HolddownMUTEifyoudon'twanttheotherpersontohearyou(butyoucanstillhear  
them).  
RECALL,,#  
Thesearefornewtelephoneservices. Tofindoutmore,callyourtelephonecompany.  
7
BasicAnsweringmachineuse  
ToseteitherOGM1orOGM2  
HolddownON/OFFfor2secondsuntilyouhearabeep.  
Iftheredlight’son,OGM1isset.  
Iftheredlightsflashing,OGM2isset.(OGM2doesn’tletthecallerleaveamessage.)  
Toswitchtheansweringmachineonoroff  
PressON/OFFbriefly.  
Ifthemessagedisplay(‘00’etc)ison,themachineisonandreadytoanswer.  
Ifthemessagedisplayisoff,themachineisoff.  
Ifthemachineisoff,it’ll‘answer’callsafter15ringsandplayOGM2.(Most  
callerswillhangupwellbefore15rings.)Thisletsyouringinandswitchthe  
machineon:seepage10.  
Tolistentoyourmessages  
Thedisplayshowsthemessagetotal.  
PressPLAY.  
Topause,pressMEMO.Tocontinue,pressMEMOagain.  
Toskiptothenextmessage,pressSKIP.  
Toskiptothepreviousmessage,pressREPEAT.  
Toeraseamessage,pressERASEbeforeitends.  
Toeraseallmessages:afterplayingthem, holddownERASEuntilyouheara  
beep.  
Tostop,pressSTOP.  
Pointstoremember:  
Mailboxmessagesandmemosareplayedlast.  
An'erased'messageisn'terasedimmediately. It'serasedafterthemachinesays  
'endofmessages'. Upuntilthistimeyoucanstillhearan'erased'messageagain.  
Tohearonlythenewmessages,nottheoldones,holddownPLAYuntilyouheara  
beep.  
Don’tletthememorybecomefull-erasethemessagesyoudon’tneedtokeep.  
Thelongestmessagethemachineacceptsis2minutes.It’llsendthecallerawarning  
beepjustbefore.  
Tonesorendofcallsignalsaftermessages  
Onsomesystems,particularlycabletelephonenetworks,youmayhearshortperiodsof  
toneor'endofcall'signalsafterplayingbackmessages. Thiscanbequitenormalbutifit  
isacauseforconcern,pleasecontactyourlocaltelephoneserviceproviderwhomaybe  
abletomakeanadjustmenttoyourparticulartelephoneline.  
8
Basicansweringmachineuse  
Ifthememorysfull  
Whenthememory’sfull,‘FLappears.‘FLalternateswiththemessagetotal.  
Ifthememory’sfull,themachinewillanswerafter15ringsusingtheOGM2you  
recorded.  
Thememorycanhold14minutesofmessages.Erasemessagestomakeroomfor  
newones.  
Tomonitorcallswhenyoureathome  
Whenyoureathome,youcanlistentocallersleavingamessage.‘--’flashesduringrecording.  
Tospeaktoacaller,pickupthephone.  
Ifyoupickupanotherphoneandthemachinekeepsrecording,pressand  
releasethehang-upswitch.  
Torefuseanincomingmessage,pressSTOP.  
Toleaveamemo(likeleavinganote)forsomeoneyoulivewith  
Whatyouneedtoknowbeforeyoustart  
Speak20cmfromthemicrophone.  
HolddownMEMO-speakafterthebeep-thenreleaseMEMO.  
Yourmemoisaddedtothemessagetotal.  
Tolistentomemos,pressMEMO. Iftherearen'tanymemosyou'llhear5beeps.  
Need Help?.....  
Please call: 01707 384438  
Or Fax: 01707 372529  
9
Advancedansweringmachineuse  
Remoteaccess:  
ringinginfromoutsideandoperatingthemachine  
Withremoteaccessyoucan:  
listento(anderase)messagesandmemos  
listentoOGMsandrecordnewones  
leaveamessageinaspecificmailbox  
switchthemachineonoroff  
setOGM1insteadofOGM2  
Youneedtouse:  
aphonewithTonedialling;or  
aToneDialler.ButifthesealbetweentheToneDiallerandthemouthpieceisn’t  
perfect,youwon’tgetperfectresults.  
Whatyouneedtoknowbeforeyoustart  
Formostfunctionsyou’llneedtoenteryoursecuritycode.Yoursecuritycodeisset  
to125butyoucanchangeit:seebelow.  
Ifyourphoneletsyou,sendgeneroustones,notshortones.  
Givethemachinetimetorespondbutdon’tleavelongerthan15secondsbetween  
buttonpresses.Otherwiseyou’llbecutoff.  
Themachinebeepstwicewhenitreceivesacommand.  
Ifthememory’sfull,themachinewillanswerafter15ringsandplayOGM2instead  
ofOGM1.Ifyouerasemessagesthemachinewillacceptnewonesagain.  
Yoursecuritycode  
Yoursecuritycodeissetto125butyoucanchangeit.Neverchangeitto999or112-these  
areemergencynumbers.  
Tocheckyoursecuritycode  
1 EnsureMESSAGEDISPLAYison. Ifnot,pressON/OFF.  
2 PressREPEAT.  
Tochangeityoursecuritycode  
1 HolddownREPEATuntilyouhearabeep.  
Themachinewillcalloutthesecuritycode. Waitforthefirstdigittofreeze.  
2 PressOGM1orOGM2tochangethedigit. ThenpressREPEAT.  
3 Whentheseconddigitfreezes,changeitbyrepeatingstep2.Thendothesamewith  
the thirddigit.  
Themachinewillcalloutyournewcode.  
Ifyouunplugthemachineandremovethebatteries,thecodewillchangebackto  
125.  
10  
Advancedansweringmachineuse  
Tolistentoyourmessagesremotely  
1 Dialyournumber.  
2 DuringtheOGM,press .  
*
You’llhear3beeps.  
3 Enteryoursecuritycode.  
After2beepsyou'llhearallyourmessages. Or,tohearonlythenewmessages,press6  
within4seconds.  
Pointstoremember:  
Mailboxmessagesareplayedlast.  
After2-3minutesthemachinewillbeepandstop.Press7tocontinue.  
Topause,press7.Tocontinue,press7within15seconds.  
Toskiptothepreviousmessage,press2.  
Toskiptothenextmessage,press5.  
Toeraseamessage,press3duringit.  
Tomakesureyou’vehearditall,it’sbesttoskipbackwards(press2)anderaseit  
whenyouhearitagain.  
An‘erased’messageisn’terasedimmediately.It’serasedafterthemachinesays  
‘endofmessages’.Upuntilthistimeyoucanstillhearan‘erased’messageagain.  
Toeraseallmessages:afterthemachinesays‘endofmessages’,press33.You’ll  
hear5beepstoconfirmdeletion.  
Afterhearingyourmessages,youcandothefollowing:  
Tolistentomessagesinaspecificmailbox:pressSthenthemailboxnumber  
(1,2,3or 4).  
Tolistentomemos:press 1(memosarestoredinmailbox1).  
TolistentoOGMs:press41(forOGM1)or43(forOGM2). Thisonlyworksfor  
OGMsyourecordedyourself,notfortheOGMsthemachinecomeswith.  
Tolistentoallmessagesagain,press7.  
TorecordanewOGM:press47(forOGM1)or49(forOGM2).Speakafterthe4  
*
beeps,thenpress7.TohearthenewOGM,press41(OGM1)or43(OGM2).  
Toleaveamessageinaspecificmailbox  
Thereare4mailboxes.  
1 Dialyournumber.  
2 ListentoyourOGM.Afterthebeep,press#,then1,2,3or4(themailboxnumber).  
3 Afterthe2beeps,leaveyourmessage.  
11  
Advancedansweringmachineuse  
Toswitchthemachineonoroffremotely  
1 Dialyournumber.  
Ifthemachine'soff,it'llanswerafter15rings.  
2 *DuringtheOGM,pressS.  
You’llhear3beeps.  
3 Enteryoursecuritycode.  
You’llhear2beeps.  
4 Within4secondspress0toswitchon,or88toswitchoff.  
*Ifyou'reswitchingon,themachineplaystheOGM2thatitcomeswith,evenifyourecorded  
anewone.  
TosetOGM1insteadofOGM2remotely  
Youcanonlydothisiftheansweringmachineisswitchedon.  
1 Dialyournumber.  
2 DuringOGM2,pressS.  
You’llhear3beeps.  
3 Enteryoursecuritycode.  
You’llhear2beeps.  
4 Within4secondspress1.  
YoucanonlysetOGM2insteadofOGM1byswitchingthemachineoff(see  
above).Ifyoudothis,themachinewillanswercallsafter15ringsandplay  
OGM2.  
12  
REMOTEACCESSCARD  
Remoteaccess  
Ifyourequiretheuseofremoteoperation,pleasemakeanoteofyourremoteaccess  
number,whichcanbefoundontheundersideofyourunitandkeeponeofthesecards  
safelyinyourpurse/walletatalltimes.  
13  
Troubleshooting  
WhatdoIdoif... ?  
seepage  
Nothinghappenswhenyoudial  
Isthemachinepluggedintoyourtelephonesocket?  
Doesyourlineaccepttonedialling  
6
1
00flashes  
Thismeansthemachine’susingitsownOGM1outgoingmessage.  
IfyourecordanewOGM1,‘00’stopsflashing.  
4
5
Loflashes  
There'snobatteryorthebattery'slow.  
2
Themachinewontanswercalls  
Isitpluggedintothetelephonesocket?  
Isitpluggedintothemainsandswitchedon?  
Isitswitchedtoanswercalls?PressON/OFFsothatthe  
messagedisplay(‘00’etc)ison.  
6
2
8
8
If‘FLisdisplayed,thememory’sfull.  
Themachineanswersbutwonttakemessages  
CheckOGM1isset,notOGM2.(IfOGM2isset,thered  
lightflashes.)  
Isitswitchedtoanswercalls?PressON/OFFsothatthe  
messagedisplay (‘00’etc)ison.  
8
8
8
If‘FLisdisplayed,thememory’sfull.  
Themachinekeepsrecording(--keepsflashing)whenyoupick  
upanotherphone  
Pressandreleasethehang-upswitch  
9
Yourmessagesareannouncedwiththewrongtimeandday  
PressSKIPtohearthetimeanddaysetting. Ifit'swrong,  
resettheclock.  
3
Remoteaccessproblems  
AreyouusingaphonewithTonedialling?  
10  
Trytouseaphonewhichsendsatoneforaslongasyou  
holddownthebutton.Mostmobilephoneshavealong  
tonesetting.  
10  
10  
10  
Didyouleavemorethan15secondsbetweenbuttonpresses?  
Areyouusingthecorrectsecuritycode?  
14  
Guarantee (UK only)  
From the moment your Geemarc product is purchased, GeemarcTelecom  
Ltd guarantee if for the period of one year. During this time, all repairs or  
replacements (at our option) are free of charge.  
Should you experience a problem then contact our helpline or the retailer  
from whom you purchased your Geemarc product.  
The guarantee does not cover accidents, negligence or breakages to  
any parts. The product must not be tampered with or taken apart by anyone  
who is not an authorised Geemarc representative.  
The guarantee of Geemarc Telecom Ltd in no way lmits your legal  
rights.  
IMPORTANT:YOUR RECEIPT IS PART OFYOUR GUARANTEE AND  
MUST BE RETAINED AND PRODUCED INTHE EVENT OF AWARRANTY  
CLAIM  
Please note:The guarantee applies to the United Kingdom only.  
Additional safety  
The apparatus does not incorporate an integral power on/off switch. To  
disconnect the power, either switch off the supply at the mains power socket  
or unplug the AC adaptor. When installing the apparatus, ensure that the  
mains power socket is readily accessible.  
The interconnection point between the AC adaptor output lead and the  
apparatus power socket carries a Safety Extra-Low Voltage (SELV) and  
indirectly, aTelecommunication NetworkVoltage (TNV). Do not connect any  
apparatus to the socket other than the Type 751 AC adaptor supplied.  
The battery connector carries aTelecommunication NetworkVoltage (TNV)  
and the apparatus must be disconnected from the telephone line before the  
battery compartment cover is removed to fit or change the battery.  
15  
Approvals  
The apparatus has been approved for the use of the following facilities:  
Simple telephone operation with ability to make calls to the 999  
and 112 Emergency Services.  
Multi Frequency (tone) dialling.  
Automatic storage of last number dialled.  
Timed break recall.  
Telephone ringer off/lo/hi control.  
Microphone mute.  
Answering and recording of incoming messages with message  
counter.  
Answering only.  
Call screening by loudspeaker.  
Day/time stamping of incoming messages.  
Memo message recording.  
2-4-Toll saver ringer selection.  
Remote access using tone dialling.  
Battery back-up for answering system memory support.  
Any other usage will invalidate the approval given to the apparatus if as a  
result, it then ceases to to conform with the standards against which approval  
was granted.  
The apparatus is approved for connection to direct exchange lines and to  
approved, compatible PABXs. It cannot be guaranteed that the apparatus  
will operate correctly under all conditions when connected to some PABXs.  
If difficulties are experienced, please contact your supplier initially.  
The apparatus has been approved for use with the Type 751 AC Adaptor.  
Use of an alternative adaptor may invalidate this approval and lead to a  
safety hazard or damage.  
DECLARATION:Hereby GeemarcTelecom Ltd declares that this telephone  
is in compliance with the essential requirements and other relevant provisions  
of the Radio andTelecommunications Equipment Directive 1999/5/EC and in  
particular article 3 section 1a, 1b and section 3.  
UG/RP7510 Issue 9 13/03/01  
16  
For product support and help,  
visit our website at  
or telephone : 01707 384438  
or fax : 01707 372529  

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