Geemarc Telephone BDP400 User Manual

BDP400  
BDP400 TALKING TELEPHONE  
WITH LARGE LCD DISPLAY  
English  
 
CONTENTS  
BDP400 Talking telephone with large LCD  
display  
Please retain these instructions for future reference.  
General Description ··················································3  
y Important safety instructions·····································3  
Items supplied with the telephone···························5  
Accessories ·······························································5  
Orientation ·································································6  
Getting started·························································13  
y Setting up ·······························································13  
y Wall mounting·························································15  
Operation··································································16  
y Menu navigation ·····················································16  
y Settings···································································17  
y Using the telephone················································22  
y Caller display··························································27  
y Phone book ····························································32  
y Quick-dial································································38  
Technical specification···········································39  
Troubleshooting ······················································40  
Safety information···················································42  
y General···································································42  
y Cleaning ·································································42  
y Environmental·························································43  
Regulatory compliance···········································44  
Guarantee·································································47  
2
 
GENERAL DESCRIPTION  
IMPORTANT SAFETY INSTRUCTIONS  
When using your device equipment, basic safety  
precautions should always be followed to reduce the risk  
of fire, electric shock and injury to persons, including the  
following:  
1. Do not use this product near water, for example, near a  
bath tub, wash bowl, kitchen sink or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using a device (other than a cordless type) during  
an electrical storm. There may be a remote risk of  
electric shock from lightning.  
3. Do not use the device to report a gas leak in the vicinity  
of the leak.  
4. Use only the power cord and batteries indicated in this  
manual. Do not dispose of batteries in a fire. They may  
explode. Check with local codes for possible special  
disposal instructions.  
SAVE THESE INSTRUCTIONS!  
3
 
GENERAL DESCRIPTION  
This is a multi-function telephone developed in  
collaboration with Sonic Alert, the leading charity  
supporting blind and partially sighted people. The  
telephone offers voice announcements throughout, making  
it user-friendly, particularly for someone who is blind or  
partially sighted. All buttons have been designed to be  
easy to identify and locate.  
Features include:  
adjustable extra large LCD display is 7cm x 11.7cm in  
size with characters 2.3cm high. choose from light  
characters on a dark background or dark characters on  
a light background  
self-recordable talking phone book with option of storing  
up to 50 contacts. When using the recording feature you  
can scroll through the phone book and hear the  
names/numbers of friends and families stored in your  
phone book. When receiving calls the phone will also  
announce, if you subscribe to caller ID, the  
name/number of the person calling  
extra loud hands free speakerphone with volume setting  
extra loud ringer with an extra bright visual ring indicator  
hearing aid compatible with internal built in loop and  
extra boost button which when pressed activates the  
built in amplifier allowing the phone to reach high levels  
of volume and tone control. This offers compensation for  
low or high frequency loss which is the most common  
case when it comes to hearing loss  
4
 
ITEMS / ACCESSORIES  
Items supplied with the telephone  
Telephone  
Handset cord  
Mains adaptor  
Telephone line cord  
Large print instruction guide  
Two screws for wall fixing  
ACCESSORIES  
As an optional extra you can also purchase a headset and  
microphone from Sonic Alert. It is ideally suited for high  
background noise environments and handsfree use and is  
also hearing aid compatible.  
5
 
Front  
ORIENTATION  
Front  
With the front of the telephone facing towards you, you will  
notice that there is a large LCD display towards the top end  
of the telephone. This display is almost the same width as  
the telephone and can be moved backwards and forwards  
from a horizontal position to a vertical stance of about 90-  
degrees. The display can be felt as it is slightly recessed  
from the outer case. Towards the top right corner of the  
display you will feel a small, raised, circular shape. This is a  
red LED light that flashes when a new call has been  
received (but only if you have subscribed to the Caller  
Display service from your network provider).  
The specific details of the LCD display and what is shown is  
covered in more detail below, under Orientation: Display.  
On the left of the telephone is the handset, and underneath  
this is the speaker. Just below the top part of the telephone  
cradle is a small hook. This can be rotated either clockwise  
or anti-clockwise, and should be turned 180-degrees if  
intending to wall mount the telephone. One  
part of the hook is flat to touch and this should be used  
(facing towards top of telephone) in regular use. The hook  
should be rotated so the rounded edge is facing towards top  
of the telephone for wall mounting use. This will ensure that  
the handset stays in place when wall mounted.  
The remaining space on the front of the telephone is  
covered by function buttons. Towards the top edge of the  
telephone, just below the LCD display, are a series of  
buttons in close proximity. This will be referred to as row one.  
On the left (at the top) is a round button with the letter C on  
it (which is also tactile). This is the "Delete" button. To the  
6
 
ORIENTATION  
Front  
right of this are two triangular-shaped buttons, one facing  
upwards and the other, below it, facing downwards. These  
are the " / " scroll buttons. To the right of these buttons  
is another circular button with the letters OK on it (which is  
also tactile). This is the "OK/Confirm" button, which also acts  
as the "Call back" button.  
Below these buttons is another row (row two), with three  
circular-shaped buttons, all with a small recessed mark at  
the top of the button. The left button has the letters CID  
printed next to it, and this is the "Caller ID" button. The  
middle button has the word Menu printed above it, and this  
is the "Menu" button. The right button has the letters PB  
printed next to it, and this is the "Phone book" button.  
Below these three buttons is the number keypad in four  
rows of three buttons in the following sequence: 1, 2, 3; 4,  
5, 6; 7, 8, 9; Asterisk, 0, hash. (The number five is denoted  
by a small tactile dot).  
Below the keypad, and towards the bottom edge of the  
telephone are four, circular-shaped buttons, each with a  
semi-circular recess on one side of the button. They are  
from left to right as follows: The left button has a recess on  
the right side and has the word Boost below it. This is the  
"Boost" button to amplify the volume. The next button has a  
recess on the bottom edge and has the word Recall below it.  
This is the "Recall" button which is used for  
accessing network services, such as double calls, three-  
party conference calls and call transfer. The next button has  
a recess on the left side and has the word Redial below it.  
This is the "Redial" button, and when pressed, this calls the  
7
 
Front  
ORIENTATION  
last number dialled (stored in the memory). The button on  
the right of this row has a red LED situated at the top edge  
of the button and has the word Headset below it. This is the  
"Headset" button, which should be pressed to activate the  
telephone when making a call using a headset. The headset  
should be plugged into the top edge of the telephone.  
The last few buttons on the front of the telephone are  
situated on the right towards the edge. Towards the top of  
the telephone are three circular-shaped buttons, one above  
the other. Above these buttons are the letters Mem, and  
these are the three quick-dial memory buttons. The top  
button (memory one - M1) has one tactile dot on it, the  
middle button (memory two - M2) has two tactile dots on it,  
and the bottom of the three buttons (memory three - M3)  
has three tactile dots on it. Once a telephone number is  
programmed to one of these three buttons it can be dialled  
instantly by just pressing the button.  
Third Memory key labeled CS with the 3 dots  
is pre  
programmed with the Sonic Alert/ Geemarc customer service  
number. For customer service help or technical questions  
press this key to dial customer service.  
Directly below the third memory button is slightly larger  
round button with clock hands and markings at 12, 3, 6 and  
9 o'clock positions. This button when pressed will tell you  
the time and date.  
Below this button is the speaker button, and has a symbol of  
a speaker on it " ". It is used when you want to make  
hands-free calls. There is a small, red, LED light at the top  
of this button.  
8
 
ORIENTATION  
Back  
Back  
On the back of the telephone you will feel four round, non-  
slip feet in each corner. There are two protruded oval-  
shaped parts, one located at the top part on the back of  
the telephone, in between the two non-slip feet. The other  
part is located about three inches below. Both of these  
protruding parts have a round recess. These parts attach  
to a screw if affixing the telephone to a wall.  
In between the other two non-slip feet on the back of the  
telephone is the battery compartment. A small, semi-  
circular clip can be felt at the top part of the compartment,  
and when this is pulled in towards the compartment, the lid  
can be removed away from the telephone to expose the  
battery compartment.  
On the left side on the back of the telephone is a small  
catch, that when pulled away from the telephone, removes  
the "Memo card cover" (full details included below under  
"right edge orientation").  
9
 
Left edge / Right edge  
ORIENTATION  
Left edge  
On the left edge of the telephone is a slide-control. This is  
the "Volume control" for the  
.
Also on the left edge, but towards the base of the  
telephone is a small, square-shaped recess. This is the  
socket for the handset cord.  
Right edge  
On the right edge towards the top of the telephone is a  
two-way slide-switch. This is the "New Call LED On/Off"  
switch. When turned off this setting means the small LED  
light above the display will not flash, even when a new call  
has been received. This is useful if you would like to  
extend the life of the telephone's batteries.  
Towards the middle on the right edge of the telephone is a  
three-way slide-switch. This is the "Ringer volume" switch.  
There are three volume settings - the top setting is the  
loudest with the bottom setting being the quietest.  
Directly below the "Ringer" slide-switch is a small catch.  
Pull this catch out to reveal the "Memo card cover"  
(detailed above). This cover can be used for writing the  
names of the contacts stored in the quick-dial memories  
(M1-M3).  
10  
 
ORIENTATION  
Bottom edge / Top edge  
Bottom edge  
On the bottom edge of the telephone are two slide-controls.  
The slide-control on the left is the "Tone control". The  
slide-control on the right is the "Volume control" for the  
earpiece.  
Just above these two slide-controls, and below the four  
round buttons on the front of the telephone is a clear  
plastic area. This is the "Call Indicator" light that flashes  
when a call is incoming.  
Top edge  
On the top edge of the telephone is a recessed area.  
Within this area are some sockets. Towards the top left  
corner of this recessed area is a small, round hole. This is  
the socket for a headset. Towards the top right corner are  
two more sockets. A square-shaped recess is the socket  
for the telephone line cord. To the right of this is a round-  
shape that protrudes from the telephone's case. This is the  
socket for the power.  
11  
 
Display  
ORIENTATION  
Display  
Please note: The information shown on the LCD display  
can either be with black text on a white background, or  
white text on a black background. Details how to change  
the colours of the display are covered further on in these  
instructions.  
The following information is shown on the display while in  
normal mode:  
Top left is a low battery icon, and to the right of this are the  
time digits, and towards the top right corner are the date  
digits.  
Below this line of text is the word "TOTAL:" followed by a  
number. This indicates how many calls have been  
received. Below this the word "NEW:" is shown followed by  
a number. This illustrates how many new calls are ready to  
be reviewed.  
Other information will be shown on the display, as and  
when a certain function is carried out. These will be  
detailed further on in these instructions.  
When Caller ID is registered with your network provider  
the caller's name will show at the bottom left of the display  
when the call is incoming. The telephone number will also  
appear above the caller's name.  
12  
 
GETTING STARTED  
Setting up  
Setting up  
Connect one end of the curly cord to the handset, and the  
other end into the socket on the left edge of the telephone.  
Open the battery compartment on the back of the  
telephone by pushing the small clip downwards and then  
remove the lid. Insert four alkaline batteries (AA size, 1.5V  
type) into the battery compartment noting the correct  
polarity. Insert the two AA batteries into the top part of the  
compartment by positioning the negative (flat) end of the  
battery against the spring. Place the other battery next to it  
with the negative (flat) end touching the positive (raised)  
part of the first battery. The positive (raised) part of both  
batteries should be facing right. The bottom two batteries  
should be inserted in the opposite direction with the  
positive (raised) part of both batteries facing left. Once  
inserted, please replace the battery cover. If the batteries  
are running low, the low battery icon will appear on the  
LCD display. There is not an announcement only shown  
on display.  
Please note: Ensure that the telephone is not connected  
to the telephone line socket and/or mains power  
connection when the batteries are being inserted or  
replaced.  
13  
 
Setting up  
GETTING STARTED  
Please note: Do not use rechargeable batteries. Do not  
put batteries into the household rubbish, pay attention to  
battery regulations regarding battery disposal in  
accordance with your Local Authority.  
Connect the telephone line cord to the square socket  
located at the top edge of the telephone and then connect  
the plug into the wall socket.  
Connect the power supply to the round socket located at  
the top edge of the telephone then plug into a 13amp wall  
socket. Please choose a socket near your telephone to  
enable you to unplug the mains power quickly in case of a  
problem.  
Please note: Mains power is required to power the multi-  
function features of the telephone. The four AA batteries  
are used to save and use stored numbers in case of mains  
power failure. If no batteries are inserted, the low battery  
icon will be displayed on the LCD display.  
14  
 
WALL MOUNTING  
Drill two holes vertically one above the other, 83mm apart,  
and leave the screws protruding from the wall by 5mm.  
Caution: Ensure there are no electrical lines, water pipes  
etc. in the wall where the holes are drilled.  
Turn the small hook in the receiver cradle 180-degrees so  
that the receiver can be placed on-hook (the handset will  
remain in place when mounted to a wall). Then hang the  
telephone directly into the screws noting the wall mounting  
holes on the back of the telephone.  
15  
 
Menu navigation  
OPERATION  
Menu navigation  
To access the settings, press the "Menu" button when in  
standby mode.  
To exit the menu, press either the PB, CID(row two) or C  
buttons(row one) at the top of the telephone, and a beep  
tone will be heard.  
The telephone will automatically return to standby mode  
when in any menu, if no button is pressed for 45 seconds.  
A beep tone sound will be heard.  
16  
 
OPERATION  
Settings  
Settings  
Voice function setting  
Please note: The Voice function setting is set to ON as  
default. However, if you do need to reset it in future for  
whatever reason, some people may require sighted  
assistance when initially setting the voice function.  
When the voice function is on, the Caller ID, Phone book,  
the settings in the menu, numbers 0-9 in pre-dial mode,  
numbers held in the call log, numbers and letters and all  
symbols held in the Phone book and a caller’s name (if  
recorded, see Phonebook Chapter – Storing Name  
Recording) will be announced in the loudspeaker.  
To turn the voice function setting on, press the "Menu"  
button to enter the menu. The display will show the word  
"Store". Press either the " " or " " button until you reach  
"Setting" on the display and press the "Ok" button. Press  
either the " " or " " button until you reach "Voice" on the  
display and press the "Ok" button. Press either the " " or  
" " button to toggle between "ON" and "OFF" and when  
"ON" is selected, press "Ok" button to confirm. Press the  
"PB" button to exit and the telephone will begin to  
announce each setting it is entering, denoting that the  
voice function has been switched on.  
17  
 
Settings  
OPERATION  
Time setting  
If you subscribe to a Caller Display service, the date and  
time will be set whenever you receive a call. However, if  
you do not subscribe to this service, you will need to set  
the date and time manually.  
To set the time and date, press the "Menu" button to enter  
the menu. The display will show and announce the word  
"Store". Press either the " " or " " button until you reach  
"Setting" and press the "Ok" button. Press either the " "  
or " " button until you reach "TIME" on the display and  
the telephone will say: "Set Time/date", and press the "Ok"  
button. The telephone will say: "Set hours" and the hour  
digits on the display will flash. Press either the " " or " "  
button to toggle through the hours (each of which will be  
shown and announced), and press "Ok" button to confirm.  
The telephone will then say: "Set minutes" and the minute  
digits on the display will flash. Press either the " " or " "  
button to toggle through the minutes (each of which will be  
shown and announced), and press "Ok" button to confirm.  
While setting the time the words SET TIME will be shown  
on the bottom of the display.  
The telephone will then say: "Set day" and the date  
number digits on the display will flash. Press either the  
" " or " " button to toggle through the day in numbers  
between 1-31 (each of which will be shown and  
announced), and press "Ok" button to confirm when set.  
18  
 
OPERATION  
Settings  
The telephone will then say: "Set month" and the month  
number digits on the display will flash. Press either the  
"
" or " " button to toggle through the months in  
numbers between 1-12 (each of which will be shown and  
announced as a month), and press "Ok" button to confirm  
when set.  
Press the "PB" button to exit and the telephone will beep.  
Area Code setting  
To set the Area Code setting, press the "Menu" button to  
enter the menu. The display will show and announce the  
word "Store". Press either the " " or " " button until you  
reach "Setting" and press the "Ok" button. Press either  
the " " or " " button until you reach "AREA CODE" and  
press the "Ok" button. Enter the desired area code (3  
digits) by using the keypad. Press "Ok" button to confirm.  
Press the "PB" button to exit and the telephone will beep.  
19  
 
Settings  
OPERATION  
Dialling mode (Tone/Pulse) settings  
In the UK, all telephone exchanges now use Tone dialling.  
If your phone does not dial out, it is probably being used  
from an older private switchboard (PBX). In this case, the  
Tone/Pulse setting must be changed to Pulse.  
To set the Tone/Pulse, press the "Menu" button to enter  
the menu. The display will show and announce the word  
"Store". Press either the " " or " " button until you reach  
"Setting" and press the "Ok" button. Press either the " "  
or " " button until you reach "Tone/Pulse" and press the  
"Ok" button. Press either the " " or " " button to toggle  
between Tone and Pulse. Select Tone and press "Ok"  
button to confirm. Press the "PB" button to exit and the  
telephone will beep.  
Ringer volume setting  
Set the ringer volume by adjusting the slide-switch on the  
right edge of the telephone. The high volume is the top  
setting, medium is the middle setting and low is the bottom  
setting.  
20  
 
OPERATION  
Settings  
Ringer tone setting  
To set the ringer tone, press the "Menu" button to enter  
the menu. The display will show and announce the word  
"Store". Press either the " " or " " button until you reach  
"Setting" and press the "Ok" button. Press either the " "  
or " " button until you reach "Ringer" and press the "Ok"  
button. Press either the " " or " " button to toggle  
between ringer 1-3. Select the preferred ringer tone and  
press "Ok" button to confirm. Press the "PB" button to exit  
and the telephone will beep.  
LCD screen setting  
To set the LCD screen setting, press the "Menu" button  
to enter the menu. The display will show and announce the  
word "Store". Press either the " " or " " button until you  
reach "Setting" and press the "Ok" button. Press either the  
" " or " " button until you reach "Display" and press the  
"Ok" button. Press either the " " or " " button to toggle  
between "Black/white" or "White/black". Select the  
preferred LCD screen setting and press "Ok" button to  
confirm. Press the "PB" button to exit and the telephone  
will beep.  
STROB setting  
To turn the camera flash setting on/off, press the "Menu"  
button to enter the menu. The display will show and  
announce the word "Store". Press either the " " or " "  
button until you reach "Setting" and press the "Ok" button.  
Press either the " " or " " button until you reach  
"STROB" and press the "Ok" button. Press either the " "  
or " " button to toggle between "On" or "Off". Select  
either "On" or "Off" and press "Ok" button to confirm. Press  
the "PB" button to exit and the telephone will beep.  
21  
 
Using the telephone  
Using the telephone  
Making a call  
OPERATION  
Pick up the handset. When you hear the dialling tone, dial  
the number on the keypad. The number will be displayed  
on the LCD display. To end the call, simply replace the  
handset in the cradle.  
Pre-dialling  
If the voice function is activated, once you press the  
number keys 0-9 you will hear the number being dialled.  
Key in the required number without lifting the handset. Use  
the "C" button if necessary to cancel any digit input  
incorrectly.  
Lift the handset, press the "Ok" button, or press the  
button and the number will be automatically dialled.  
To end the call, simply replace the handset in the cradle or  
press the " " button.  
22  
 
OPERATION  
Using the telephone  
Making a call - hands-free  
Dial the number on the keypad in the on-hook position.  
Use the "C" button if necessary to cancel any digit input  
incorrectly.  
Press the " " button and the number will be dialled  
automatically. The hands-free function (speaker) will now  
be activated and the LED indicator light on the button will  
be illuminated.  
When the third party answers the call, you may speak with  
the telephone in the hands-free mode (handset in the  
cradle). Speak towards the microphone located on the  
front edge of the telephone.  
To end the call, press the " " button.  
Please note: To deactivate the hands-free function during  
a call, lift the handset. To activate the hands-free function  
during the call, press the " " button and replace the  
handset on the cradle at the same time.  
Please note: When in hands-free mode, only one person  
may talk at a time. The switch-over between speaker and  
microphone is automatic. This is dependent on the sound  
level of the incoming call and the microphone respectively.  
It is therefore essential that there are no loud noises, e.g.  
music, in the immediate vicinity of the telephone, as this  
will disrupt the hands-free function.  
23  
 
Using the telephone  
OPERATION  
Receiving a call  
When an incoming call is received, the telephone will ring.  
If the caller can be identified (due to subscription to a  
Caller Display service), the caller’s telephone number will  
be displayed. The caller’s name will also be displayed  
provided that the number and name stored are in the  
phone book. If the voice setting is switched on and the  
caller can be identified and a voice recording is associated  
with the incoming call, the voice recording will be heard  
three times, followed by the ringer as standard. (Refer to  
Phone book chapter, Create a Phone book Entry to find  
out more about voice recording).  
Lift the handset.  
To end the call, simply replace the handset in the cradle.  
Receiving a call - hands-free  
Press the " " button to speak hands-free.  
To end the call, press the " " button again.  
Last number redial  
Lift the handset or press the " " button for hands-free use.  
Press the "Redial" button (bottom row - third button from  
left to right) to redial the last number dialled.  
24  
 
OPERATION  
Using the telephone  
Handset volume setting  
During a call, the handset volume can be adjusted using  
the volume (right slide control) on front edge of the  
telephone. It can then be increased using the "Boost"  
button (bottom row - first button from left to right).  
Please note: Setting the receiver volume to maximum  
may under certain circumstances, cause ear damage.  
Therefore, it is recommended that you adjust the volume.  
Speaker volume setting  
During a call in hands-free mode, you can adjust the  
speaker volume to a desirable level. Simply use the slide  
control located on the left edge of the telephone.  
Tone control setting  
During a call, while in handset mode, you can adjust the  
tone to a desirable level. Simply use the left slide control  
located on front edge of the telephone.  
Please note: Tone adjustment is not possible when the  
receiver volume is set to its minimum level, and if the  
amplify is not on.  
25  
 
Using the telephone  
OPERATION  
Call timer  
Your handset automatically times the duration of every  
external call. The time is shown on the display during the  
call and for a few seconds after the call has ended.  
Hearing aid use  
This telephone is hearing aid compatible. Select the T  
mode on your hearing aid to enable this feature.  
Headset use  
A headset can be connected at the top edge of the  
telephone (jack 2.5mm).  
Press the "Headset" button (bottom row - fourth button  
from left to right) then dial your number. The volume and  
tone can be adjusted as described above. At the end of  
the call press the "Headset" button again to release the  
line.  
New Call LED setting  
It’s useful for your requirements, if you’d like to extend the  
life of the batteries, simply slide the "New Call Led" control  
(located on the right edge, towards the top of the  
telephone) to the off position. When switched off the LED  
light above the display will not flash, even when a new call  
has been received.  
26  
 
OPERATION  
Caller display  
Caller display  
Please note: The features described in this section are  
only available if you subscribe to a Caller Display service  
from your network provider.  
Caller Display means you can establish who is calling  
before you answer a call or also who has called in your  
absence (provided the number is not withheld, unavailable  
or is an international call). If the number is stored in the  
phone book, the caller’s name will also be displayed.  
Whether you take a call or not, the caller’s details are  
stored in the Call log. The Call log stores the incoming  
calls. When the Call log memory is full, a new call will take  
the place of the oldest call. You can display, scroll through  
and dial numbers in the log. The sequence number is  
shown in the top right-hand side of the LCD display and  
the telephone will say: “End” when you reach the last  
record of the Call log.  
If the caller has exercised the option to prevent his number  
from being displayed, the word "PRIVATE" will be shown  
on the display and will also be announced by the  
telephone. If someone is calling from an area where the  
service provider is not offering the Caller display services  
or an area which is not providing name and number  
delivery to your area via the long distance network, "OUT  
OF AREA" will be announced and will also be shown on  
the LCD display. If a telephone number has not been seen  
previously, "NEW" will be displayed on the LCD display  
27  
 
Caller display  
OPERATION  
(but not announced). If several calls have been received  
from a particular number, "NEW REP" will be displayed on  
the LCD display (but not announced).  
The red incoming call indicator light, located on the top  
right of your LCD display will flash when you have received  
a new call in your absence. The indicator will continue to  
flash until you review all the new calls displayed on the  
screen. A total of 64 numbers can be stored in the Call log.  
If there are calls with names received, the total of numbers  
stored in the Call log will be less than 64 (depending on  
the number of characters within the name of the contact).  
A call log entry consists of the following information shown  
on the LCD display:  
Time and date of the call, sequence number within the log,  
caller's number and caller's name.  
The telephone will announce the number (name instead if  
recorded), hour and minute (time call received) and the  
date and month (date call received).  
28  
 
OPERATION  
Caller display  
View Caller display list  
Enter "Phone book" mode (by pressing the PB button -  
second row from top, right button) and a book symbol will  
be shown on the display in the top right corner, and the  
telephone will say: "Phone book". Press the CID button  
(second row from top, left button) and an arrow facing right  
will be shown on the display in the top right corner, and the  
telephone will say: "Caller ID". Use the " " and " "  
buttons to scroll through the caller display list. The  
telephone will show on the display and announce the  
caller's number, and the date and time the call was  
received. If a number has been stored in the Phone book  
along with a contact name, the name will also be displayed  
but only announced if a name has been recorded (see  
Name Recording in Create a Phone book entry section).  
Please note: At the end of the caller display list the LCD  
will display and announce: "End". If there are no caller  
display telephone numbers in the caller display list, the  
word "Empty" is shown and announced.  
29  
 
Caller display  
OPERATION  
Dial a number from the Caller display list  
Lift the handset or press the " " button to get a dial tone.  
Use the " " and " " buttons to scroll through the caller  
display list until you find the telephone number you wish to  
dial.  
Press the "Ok" button (top row of buttons - on the right) to  
automatically dial the telephone number.  
Or:  
In the on-hook position use the " " and " " buttons to  
scroll through the caller display list until you find the  
telephone number you wish to dial.  
Press the "Ok" button to automatically dial the telephone  
number.  
Delete an entry from the Caller display list  
Use the " " or " " buttons to scroll through the caller  
display list until you find the telephone number you wish to  
delete. The telephone will show the contact and also  
announce the contact's number (and name if recorded).  
Press the "C" button (top row, left button) and the word  
"DELETE?" will be shown and announced. Press and hold  
the "C" button until the telephone number disappears.  
Press the "PB" button to exit.  
30  
 
OPERATION  
Caller display  
Delete all entries from the Caller display list  
Use the " " or " " buttons to scroll through the caller  
display list until you find the telephone number you wish to  
delete. The telephone will show the contact and also  
announce the contact's number (and name if recorded).  
Press and hold the "C" button (top row, left button) and the  
word "DEL. ALL?" will be shown and "delete all" will be  
announced. Press and hold the "C" button until the  
telephone number disappears - the list will be erased.  
Press the "PB" button to exit.  
Please note: New calls cannot be deleted. When doing so,  
the display will show PROTECT and several beep tones  
will be heard (Protect is not announced).  
Copying a number to the Phone book  
Use the " " or " " buttons to scroll through the caller  
display list until you find the telephone number you wish to  
copy.  
Press the "Menu" button (second row, middle button) until  
the display shows COPY? and says: "Copy?" Press the  
"Ok" button (top row, right button) and "OK" will be  
displayed and announced.  
31  
 
Phonebook
Phone book  
OPERATION
Telephone numbers and associated names can be stored  
in the phone book.  
The phone book can contain up to 85 telephone numbers  
(maximum of 22 digits) with names (maximum of 16  
letters). If you subscribe to a caller ID service the name in  
the phone book will be shown for incoming calls.  
Create a Phone book entry  
To create a phone book entry, press the "Menu" button to  
enter the menu. The display will show and announce the  
word "Store". Press the "Ok" button to confirm. Using the  
keypad, enter the desired number (up to 22 digits - each of  
which will be announced if voice function is on). Use either  
the " ", " " or "C" buttons if necessary to cancel any  
digit input incorrectly. When the number is correct, press  
the "Ok" button to confirm.  
Then, enter the name, select the desired letter by pressing  
the corresponding key one or more times (see table below  
for full details), and each letter will be announced (if the  
voice function is on). When the name is correct, press the  
"Ok" button to store the new entry in the phone book.  
"OK" will then be displayed and announced, followed by  
NAME REC displayed and "Name recording" announced.  
If you wish the name to be read aloud with its associated  
number, you must take the following step:  
Press and hold the "Ok" button until a tone is heard.  
32  
 
OPERATION  
Phone book  
Speak the desired name clearly and at a distance of 15-  
20cm from the telephone. The recording can be up to  
three seconds long. Then, release the "Ok" button.  
Repeat the above steps to store other numbers to your  
phone book or press the "PB" button when you are ready  
to exit.  
Keypad characters  
The following information details what letters and symbols  
can be used from each respective keypad number. This is  
important for use when storing a name to the phone book.  
1. (Space character) + & - / 1  
2. A, B, C, 2  
3. D, E, F, 3  
4. G, H, I, 4  
5. J, K, L, 5  
6. M, N, O, 6  
7. P, Q, R, S, 7  
8. T, U, V, 8  
9. W, X, Y, Z, 9  
* (Star). ' @ () *  
0. , . : ; " ? 0  
# (Hash). $ _ % ! #  
Some telephone systems require a pause to be inserted  
when dialling a number. To insert a dialling pause (of three  
seconds) between digits when storing a telephone number,  
press the "Redial" button (bottom row, third from left button)  
until P appears on the LCD display (this is not announced).  
33  
 
Phone book  
OPERATION  
View phone book entries  
Press the "PB" (second row, right button) and the  
telephone will say: "Phone book". Use the " " and " "  
buttons to scroll through the phone book entries. If names  
have been recorded and the "Voice" function is switched  
on, the entries will be read aloud. Or, you can find the  
telephone number by pressing the first letter of the stored  
name (please refer to the keypad characters above). Press  
the "PB" button to exit.  
Store/change a name recording  
To store/change a name recording, press the "Menu"  
button to enter the menu. The display will show and  
announce the word "Store". Press either the " " or " "  
button until you reach "NAME REC" and the telephone will  
say "Name recording", and press the "Ok" button to  
confirm. Press either the " " or " " button until you  
reach the desired telephone number and press and hold  
the "Ok" button until a tone is heard. Say the desired name,  
speaking clearly and at a distance of 15-20cm from the  
telephone. The recording can be up to 3 seconds long.  
Release the "Ok" button when finished. Press the "PB"  
button to exit.  
34  
 
OPERATION  
Phone book  
Delete a name recording from the phonebook  
This function deletes the person's name recording only.  
The telephone number will still appear in the phone book  
and will be announced (the name will still be shown on the  
display).  
To delete a name recording, press the "Menu" button to  
enter the menu. The display will show and announce the  
word "Store". Press either the " " or " " button until you  
reach "NAME REC" and the telephone will say "Name  
recording", and press the "Ok" button to confirm. Press  
either the " " or " " button until you the desired  
telephone number to be deleted and press the "C" button  
once only while the recording is played back. You may  
have to scroll through the numbers several times to be  
sure you know which one you wish to delete. Press the  
"PB" button to exit.  
Delete a phone book entry  
This function will delete the name and number from  
entirely from the phonebook  
Locate the required telephone number by accessing the  
phone book (by pressing the "PB" button and scrolling  
through using the " " and " " buttons).  
Press the "C" button once only and the word "DELETE?"  
will be shown on the display. It will also announce the word  
"delete".  
Press and hold the "C" button until the telephone number  
disappears and the telephone will say: "Deleted".  
35  
 
Phone book  
OPERATION  
Delete all phone book entries  
Locate the required telephone number by accessing the  
phone book (by pressing the "PB" button and scrolling  
through using the " " and " " buttons).  
Press and hold the "C" button and "DEL. ALL?" will be  
shown on the display. The telephone will announce the  
word "delete all".  
Press and hold the "C" button until the telephone number  
disappears and the telephone will say: "Deleted" and will  
then say: "Empty" to denote that all numbers have been  
deleted.  
Press the "PB" button to exit.  
Dialling using a phone book entry  
Locate the required telephone number by accessing the  
phone book (by pressing the "PB" button and scrolling  
through using the " " and " " buttons).  
Then, press the "Ok" button. The number will be dialled  
automatically. If names have been recorded, they will be  
read aloud for the chosen entry.  
36  
 
OPERATION  
Phone book  
Modify a phone book entry  
Locate the required telephone number by accessing the  
phone book (by pressing the "PB" button and scrolling  
through using the " " and " " buttons).  
Press and hold the "Menu" (second row, middle button)  
until the LCD display shows "EDIT?" and the telephone  
says: "Edit". Press the "Ok" button and the telephone will  
say: "Write number" and the first digit on the left of the  
display will begin to flash. Press the "C" button to delete  
the number that is flashing, or input another number by  
simply typing the actual number you require using the  
keypad. Once complete it will move to the next digit and it  
will flash on the display. You can also move to the next  
digit by using either the " " or " " buttons.  
Press the "Ok" button and the telephone will say: "Write  
name" and the first letter on the left of the display will begin  
to flash. Press the "C" button to delete the letter that is  
flashing, or input another letter by simply typing the actual  
number you require using the keypad. Once complete it  
will move to the next digit and it will flash on the display.  
You can also move to the next digit by using either the  
" " or " " buttons. When complete, press the "Ok"  
button and the telephone will say: "Ok".  
Please note: Any name recordings will be deleted and  
must be re-recorded after the number/name has been  
modified.  
37  
 
Quick-dial  
OPERATION  
Quick-dial  
Storing a quick dial number  
To store a quick dial number, press the "Menu" button to  
enter the menu. The display will show and announce the  
word "Store". Press the "Ok" button to confirm. Using the  
keypad, enter the desired number (up to 22 digits - each of  
which will be announced if voice function is on). Use either  
the " ", " " or "C" buttons if necessary to cancel any  
digit input incorrectly. When the number is correct, press  
the "Ok" button followed by the preferred speed dial  
location (M1, M2, M3 buttons) by pressing the  
corresponding button (these three memory buttons are  
located on the right side on the front of the telephone, one  
above the other and are marked with one, two and three  
tactile marks respectively).  
Dialling a quick dial number  
Press the desired quick dial button (M1, M2 or M3).  
Lift the handset, or press the "Ok" button, or press the " "  
button for hands-free use.  
Voice clock function  
Press the VC key  
on top of the unit for the phone to  
play the time and date and for the LCD display to show the  
current time and date.  
Note: VC key  
will not work if the telephone is off the  
hook.  
38  
 
TECHNICAL SPECIFICATION  
Voice clock function  
40dB High speech loudness receiver with LED indicator  
Tone receiver frequency control  
Camera flash ringing indicator  
Extra Loud ringer 90 dBspl (at 1 meter)  
Multi-viewing angle Super Big FSTN display(160 x 240  
dots) with white back light  
User selectable black and white background (LCD  
display)  
Tactile dots on quick-dial (M1-M3) keys  
Big buttons  
Speakerphone with LED indicator  
85 phone book memory  
FSK talking Caller ID  
Non volatile 64 caller ID memory (14 digits number, 16  
characters name, time/day of call)  
Caller ID memory call back  
Up/Down review  
Real time clock  
Flash Recall (100/300/600mS)  
Redial  
Pause  
Menu  
New Call LED indicator  
New Call LED on/off  
High loudness receiver volume LED indicator  
Hearing aid compatible  
Headset jack  
Desk top and wall mountable  
39  
 
TROUBLESHOOTING  
No display  
Make sure that the power adaptor is plugged in correctly  
and is not damaged.  
The telephone does not ring  
Make sure that the telephone line cord is plugged in  
correctly and is not damaged.  
Connect another telephone to the telephone line socket or  
move your telephone to another socket to track if the  
failure is coming from your telephone or your telephone  
line socket.  
There may be too many communication devices  
connected to a single telephone line e.g. another  
telephone, modem or facsimile machine. Contact your  
network provider for help in calculating the limit for your  
home or business line.  
40  
 
TROUBLESHOOTING  
No number is displayed when the telephone rings  
Please contact your telephone network provider to obtain  
the Caller display service or ensure that it has been  
activated if you have already subscribed.  
Even if you have subscribed to Caller display, if the caller  
does not want to show their number, the display will show  
"Private number", or if the call is from an area not providing  
caller display, "Unavailable number" will be displayed.  
It could be a call from a private telephone exchange. Caller  
display may not work properly if this is the case.  
No response on LCD display  
If you have experienced a power failure the batteries may  
become weak. If the power is restored and the LCD  
display still does not respond then replace the batteries  
with new ones.  
Flashing light on the top right hand corner of the  
screen or the light on the top right hand corner of the  
screen stays on  
Review the Call log.  
Please note: If you are still having trouble please contact  
the Sonic Alert helpline on 1-888-864-2446.  
41  
 
General / Cleaning SAFETY INFORMATION  
General  
Only use the correct, authorised power supply provided  
with the product.  
Do not open the unit (except to replace the batteries).  
Contact your place of purchase for any technical queries  
or to report a fault.  
Never dispose of batteries in a fire. There is a serious risk  
of explosion and/or the release of toxic chemicals. Dispose  
of them in the correct manner, in accordance with the  
regulations imposed by your Local Authority.  
Cleaning  
Clean the telephone with a soft cloth. Keep the base and  
handset charging contacts clean. Never use a polish or  
any cleaning agents - they could damage the finish or the  
electrics inside.  
42  
 
SAFETY INFORMATION  
Environmental  
Environmental  
Do not expose to direct sunlight.  
Always ensure there is a free flow of air over the surfaces  
of the telephone.  
Do not place any part of your product in water and do not  
use it in damp or humid conditions, e.g. bathrooms.  
Do not expose your product to fire or other hazardous  
conditions.  
Unplug your phone from the telephone socket during  
thunderstorms because it could damage your telephone.  
Your guarantee does not cover thunderstorm damage.  
The telephone is designed for working within a  
temperature range of 5°C to 45°C.  
43  
 
REGULATORY COMPLIANCE  
- This equipment complies with Part 68 of the FCC rules and  
the requirements adopted by the ACTA. On the bottom of this  
equipment is a label that contains, among other information, a  
product identifer in the format US:AAAEQ##TXXXX. If  
requested, this number must be provided to the telephone  
company.  
- All applicable certifcation jacks Universal Service Order  
Codes (USOC) for the equipment is provided (i.e. RJ11C) in  
the package with each piece of approved terminal equipment.  
- A plug and jack used to connect this equipment to the  
premises wiring and telephone network must comply with the  
applicable FCC Part 68 rules and requirement adopted by the  
ACTA. A compliant telephone cord and modular plug is  
provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. See installation  
instructions for details.  
- The REN is useful to determine the quantity of devices you may  
connect to your telephone line and still have all of those devices  
ring when your telephone number is called. In most, but not all  
areas, the sum of the REN’s of all devices connected to one line  
should not exceed five (5.0). To be certain of the number of  
devices you may connect to your line, as determined by the REN,  
you should contact your local telephone company to determine  
the maximum REN for your calling area.  
- If this equipment causes harm to the telephone network, the  
telephone company will notify you in advance that temporary  
discontinuance of service may be required. But if advance  
notice isn't practical, the telephone company will notify the  
customer as soon as possible. Also, you will  
be advised of your rights to file a complaint with the FCC if you  
believe it is necessary.  
- The telephone company may make changes in its facilities,  
equipment, operation or procedures that could affect the  
operation of the equipment. If this happens the telephone  
company will provide advance notice in order for you to make  
necessary modifications to maintain uninterrupted service.  
44  
 
REGULATORY COMPLIANCE  
- This equipment may not be used on coin service provided by  
the telephone company. Connection to party lines is subject to  
state tariffs. This equipment is hearing aid compatible.  
Warning: Changes or modifications to this unit not expressly  
approved by the party responsible for compliance could void  
the user’s authority to operate the equipment.  
This device complies with part 15 of the FCC Rules. Operation  
is subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) this device must accept any interference received, including  
interference that may cause undesired operation.  
NOTE: This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to Part 15  
of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation. Some cordless telephones operate at  
frequencies that may cause interference to nearby TV’s and  
VCR’s; to minimize or prevent such interference, the base of  
the cordless telephone should not be placed near or on top of a  
TV or VCR; and, if interference is experienced, moving the  
cordless telephone farther away from the TV or VCR will often  
reduce or eliminate the interference. However, there is no  
guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio TV technician for  
help.  
45  
 
REGULATORY COMPLIANCE  
- If trouble is experienced with this equipment, for repair or  
warranty information, please contact our customer service staff  
at: 1-888-864-2446.  
If the equipment is causing harm to the telephone network, the  
telephone company may request that you disconnect the  
equipment until the problem is resolved.  
- Please follow instructions for repairing if any; otherwise do not  
alter or repair any part of device except as specifed.  
Opening the equipment or any attempt to perform repairs  
will void the warranty. For service or repairs, call 1-888-  
864-2446.  
Note: CS Green Customer Service key  
at top has been  
pre-programmed with our USA customer service number.  
Press the CS key to direct dial for any Customer Service or  
technical related help or questions. Our customer service  
department is available from 9-5 Monday through Friday  
Central time.  
- Connection to party line service is subject to state tariffs.  
Contact the state public utility commission, public service  
commission or corporation for information.  
- If your home has specially wired alarm equipment connected  
to the telephone line, ensure the installation of this telephone  
equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult  
your telephone company or a qualifed installer.  
- This equipment is hearing aid compatible.  
46  
 
GUARANTEE  
Sonic Alert warrants the phone against any defect in  
materials or workmanship for the period of one year from  
the date of purchase.  
Should you experience a problem, contact our customer  
service department.  
Be sure to save your sales receipt as proof of purchase  
date should you need warranty service.  
Within a period of one year from purchase date, Sonic Alert  
will repair or replace (our discretion) your phone at no cost, if  
a defect in materials or replace (our discretion) your phone  
at no cost, if a defect in materials or workmanship is found. If  
we elect to replace your phone, we may replace it with a new  
or reconditioned product of the same or similar design.  
Repair or replacement will be warranted for a period of 90  
days or the original time on the original warranty,  
whichever is longer.  
The warranty does not cover accidents, negligence or  
breakage to any parts. This includes shipping damage,  
failure to follow instructions, misuse, oods, use of  
incompatible accessories, Acts of God or failure in your  
phone service carrier’s line service. The product must not  
be tampered with or taken apart by anyone who is not an  
authorized Sonic Alert representative. Tampering with the  
phone will void any written or implied warranties.  
47  
 
GUARANTEE  
Sonic Alert shall not be responsible for loss of time,  
inconvenience, property damage caused by your phone or  
any other accidental or consequential damages  
Warranty service is available only with proof of purchase.  
Simply send the BDP400 (postpaid) and a copy of your  
sales slip as proof of purchase to:  
Sonic Alert Inc., 1050 E. Maple Road, Troy MI 48083  
IMPORTANT: YOUR RECEIPT IS PART OF YOUR  
WARRANTY AND MUST BE RETAINED AND  
PRODUCED IN THE EVENT OF A WARRANTY CLAIM  
UGBDP400VC_US_V1.2  
48  
 

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